For couriers, home delivery, tradespeople and workshops
Customers see the vehicle on a map, a precise delivery window and how many stops remain — through a simple tracking link, nothing to download. You plan and optimise today's route in under two minutes.
Fjellrev Transport
You are stop no. 8
3 stops to go
Estimated delivery
14:30–14:52
Your package is on its way! 📦
Follow it live · calendar attachment
The vehicle is getting close 🚚
Estimated delivery 14:30–14:52
Delivered ✓
Delivered 14:41 — with proof of delivery
Half of all customer service contacts at delivery businesses are the same question: “Where is my order?”. Each one costs time and money — and most are avoidable with real-time tracking.
up to 50%
of customer service contacts are “where is my order?”
~$5
cost per enquiry in staff time
50–65%
fewer enquiries with live tracking and automatic notifications
Sources: industry figures on WISMO enquiries from Descartes and Salesforce (2024–2025).
From spreadsheet to delivered parcel — three steps, first route ready in under two minutes.
Upload CSV or Excel — columns are recognised automatically and every address is geocoded. You can also paste addresses straight from an email, or search with autocomplete.
One button finds the best driving order and shows how much time you save. Hit “Activate tracking” — every recipient gets a tracking link by email, with the delivery window straight into their calendar.
The driver taps “Start route” on their phone. Customers see a stop countdown and a window that narrows as the vehicle gets closer — and the van live on a map near the end.
Built for small and mid-size carriers who want to deliver like the big players — without their price tag.
CSV/Excel import with automatic column mapping, geocoding of every address and the optimal driving order in one click — time windows included.
The ETA engine calculates an honest window that narrows from ±15 to ±4 minutes, and learns each driver's stop times over time.
The customer clicks a link — done. No download, no login. Works on every phone, in the customer's own language.
“On its way”, “getting close”, “delivered” and delay alerts beyond 15 minutes — email and push, without spam.
The tracking page is white-label: customers see your brand, not ours. A professional impression with every delivery.
Installs to the home screen without an App Store. Big buttons, navigation, photo proof of delivery and an offline queue for dead zones.
Tracking only between route start and end, GPS data auto-deleted after 72 hours, access and deletion tools included.
Every vehicle in real time, progress per route, punctuality and exceptions — the numbers you need to improve every week.
The major carriers taught customers what great delivery feels like. Framme gives you the same — and then some.
A precise window means the customer is actually home. Fewer wasted trips, fewer “not home” exceptions, fewer re-deliveries.
A stop countdown and the van on the map answer the question before it's asked. Your customer service gets room to breathe.
Customers never see other customers' addresses or names. The map appears only when the vehicle is close, and drivers are shown by first name only.
A sober example for a carrier with 3 vehicles, based on the industry figures above:
On top of that: optimised routes (less fuel and driving time) and fewer failed delivery attempts because the customer is actually home. Most carriers find Framme pays for itself in the first month.
Every plan includes unlimited stops and every feature. Choose by number of vehicles — upgrade as you grow.
Always included:
Real-time delivery tracking means the recipient can follow their delivery live: how many stops remain, an estimated delivery window that updates along the way, and the vehicle's position on a map as it gets close. With Framme, every recipient gets their own secure tracking link by email or SMS.
No. The customer clicks the tracking link and sees everything in their phone's browser — no app, no login, no sign-up. The driver uses an app that installs straight to the home screen, also without an App Store.
Three ways: upload the CSV or Excel file you already have (columns are recognised automatically), paste addresses as plain text, or search with autocomplete. Addresses are geocoded automatically, and “Optimise order” finds the best route. Most people are up and running in under two minutes.
Yes. Framme is multilingual (Norwegian, English, Swedish, Danish, German), handles address search in every country, and each company chooses its country, time zone and default language. The customer tracking page automatically follows the recipient's language.
Yes, within the right boundaries — and they're built in: location is shared only between “Start route” and “End route”, with a visible indicator for the driver. GPS data is deleted automatically after 72 hours, and drivers can export their own data. Remember that tracking employees is a monitoring measure that must be discussed with staff before rollout — Framme gives you the tools and documentation.
Start is 1,490 NOK/month for 1 vehicle, Vekst is 3,990 NOK/month for up to 5 vehicles, and Pro is 9,990 NOK/month for unlimited vehicles. Every plan includes unlimited stops and every feature, with no lock-in.
Yes. The tracking page is white-label and shows your logo and brand colour — your customers see your company all the way from order to delivered parcel.
The driver app stores positions locally and sends them in a batch when coverage returns. Customers see the last known status, and everything updates automatically without anyone lifting a finger.
Create your account in under a minute — your first route is ready two minutes later.
Get started with Framme →